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Service Engineer

2 mesi fa

Genoa, Liguria, Italia oilandgas A tempo pieno
{"title": "Service Engineer - Battery Energy Storage Systems", "content": "Job Summary

We are seeking a skilled Service Engineer to join our Grid Automation team in Genoa, Italy. As a Service Engineer, you will be responsible for executing service work on Battery Energy Storage Systems and SCADA systems, delivering quality customer service, and performing preventative and corrective maintenance.

Key Responsibilities
  • Execute service work on Battery Energy Storage Systems and SCADA systems according to work instructions and in accordance with Hitachi Energy standard processes.
  • Deliver quality customer service to satisfy customers.
  • Perform preventative and corrective maintenance at site or from remote.
  • Identify technical problems and make analysis through remote or on site activities in different areas (service, installation and commissioning, retrofits, technical assistance).
  • Utilize the Hitachi Energy remote connection tools to collect data from the installed fleet and provide meaningful data analytics.
  • Work in close cooperation with the RD and engineering team to identify digital solutions and support the expansion of the service scope on the Hitachi Energy BESS installed base.
  • Collaborate with the service engineering team to finalize spare parts list and time schedules for the planned maintenance.
  • Act as resolution owner of the cases opened by the customers. Keep the assigned fleet database always up to date in terms of system configuration.
  • Apply safety rules and safe practices as well as environmental responsibilities. Report unsafe practices and incidents.
  • Live core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business.
Requirements
  • Bachelor Degree in Electronical Engineering or Technical Diploma.
  • Experience of 5 years in Service.
  • Experience in automation and control is nice to have.
  • Good Knowledge of English and Italian.
  • Ability to work in team and problem solving.
  • Availability to travel between Italy and Europe (50%).
", "lang_code": "en-US"}