Customer Service Representative Italiano e Francese
1 mese fa
Job Description:
Gi Group S.P.A. is seeking a Customer Service Representative to join our team in Milan. The ideal candidate will have excellent communication skills in Italian and French, as well as a strong customer service background. The role involves providing assistance to customers via phone, email, and chat, responding to inquiries and resolving issues in a timely and professional manner. The successful candidate will be a team player with a positive attitude and a passion for delivering exceptional customer service.
Key Responsibilities:
Provide customer service to clients via phone, email, and chat
Respond to customer inquiries and resolve issues in a timely and professional manner
Work collaboratively with the customer service team to achieve sales and customer satisfaction goals
Develop and maintain a strong understanding of our products and services
Provide feedback and suggestions for process improvements
Requirements:
Excellent communication skills in Italian and French (C1 level minimum)
1-2 years of customer service experience
Strong problem-solving and analytical skills
Ability to work in a fast-paced environment and meet deadlines
Strong team player with a positive attitude and a passion for delivering exceptional customer service
What We Offer:
Competitive salary and benefits package
Opportunity to work with a leading company in the industry
Professional development and training opportunities
Collaborative and dynamic work environment
How to Apply:
Interested candidates should submit their resume and cover letter to [insert contact information]. We look forward to hearing from you
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