Transportation Service Coordinator
2 settimane fa
Job Summary
Nestlé Sa is seeking a skilled Transportation Service Specialist to join our team. As a key member of our Service Specialist team, you will be responsible for managing risks from pre-pickup to delivery, monitoring Service level for key Customers, and collaborating with carriers to increase performances and in-transit visibility.
Key Responsibilities
- On-Time Pickup Management / In-Transit Tracking
- Record Updates
- Find loads to save from On Time Delivery failure and providing enterprise-wide visibility
- Workload prioritization aligned with market strategies
- Reason coding
- Detention/Demurrage approvals
- Operating Activities
- Call center activities for Customer Service / Sales
- Manage requests from Customers/Customer Service/Sales, solving problems on deliveries in order to prevent refusal
Requirements
- Previous experience in Operations is a plus (6 months or 1 year)
- Advanced MS Office Skills (e.g. Excel, Power Point)
- SAP Skills is a plus
- Fluent English is a MUST, another language is a plus
- Excellent communication and interpersonal skills
- Pragmatical and fact-based mindset
- Analytics and problem solving attitude
- Service orientation
- Capability to work in team
- Proactive and curious person
- Ability and interest in working in a fast pace and rapidly changing environment
About Us
Nestlé is the Good food, Good life company. We believe that recognition, inclusion and valorization of diversity can make us grow both as individuals and as a company. We promote a work environment, a business culture and a leadership model that guarantee equal opportunities for everyone and at all organizational levels. We believe diversity is a winning factor and we always encourage our people to share ideas and collaborate.
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