Service Delivery Coordinator

2 settimane fa


Bardi, Emilia-Romagna, Italia Abb Schweiz Ag A tempo pieno

Job Summary
As a Service Delivery Coordinator at Abb Schweiz Ag, you will play a key role in ensuring the successful execution of field service projects. This position requires a strong project management background, with experience in coordinating service work and ensuring compliance with guidelines.


Key Responsibilities
• Coordinate service work at site, ensuring compliance with Abb's and customer guidelines.
• Act as a single point of contact for customers during service job execution.
• Showcase expertise by leading and delivering responsive support coordination to exceed customer expectations.
• Collaborate with other coordinators to allocate Field Service Engineers resources, maximizing completion of customer service requests and contract delivery.
• Identify and manage risks, ensuring opportunities are pursued.


Requirements
• 5 years of experience in project management, preferably in service.
• Enhanced knowledge of Switchboards and switches.
• Passion for Service and commissioning.
• Degree or Technical Diploma in Electro-mechanical field.
• Strong written and spoken communication skills.



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