Sales and Marketing Support Specialist

4 giorni fa


Milano, Lombardia, Italia Credit Agricole Assurances A tempo pieno

About Us

Credit Agricole Assurances is a leading bancassurance group in Europe and the largest insurance company in France. With a presence in 9 countries and a team of 5,800 employees worldwide, we provide protection and savings solutions to our clients.

Our Business

We operate in four main areas:

  • Life Insurance and Retirement
  • Health and Property Insurance
  • Group Insurance and Employee Benefits
  • Financial Services and Partnerships

Our Commitment to Our Employees

We believe in creating a positive work environment that fosters employee well-being and growth. We prioritize diversity and inclusion, and our hiring process is open to all candidates, regardless of their background or abilities.

About the Role

We are seeking a Sales and Marketing Support Specialist to join our team. As a key member of our sales support team, you will be responsible for:

  • Providing sales support and guidance to our insurance specialists
  • Ensuring prompt customer assistance and resolving customer inquiries
  • Monitoring internal processes and ensuring timely support to our partner network
  • Developing and coordinating training programs for our sales team
  • Supporting the launch of new products and campaigns
  • Managing telemarketing activities and ensuring compliance with industry regulations

Key Responsibilities

  • Manage external contact centers and ensure the correct execution of telemarketing campaigns
  • Verify performance metrics and ensure compliance with SLAs
  • Document evidence of scheduled periodic checks and maintain an updated archive of documentation

Requirements

We are looking for a highly motivated and organized individual with excellent communication and problem-solving skills. If you are a team player with a passion for sales and marketing, we encourage you to apply for this exciting opportunity.



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