Sales and Marketing Support Specialist
4 giorni fa
About Us
Credit Agricole Assurances is a leading bancassurance group in Europe and the largest insurance company in France. With a presence in 9 countries and a team of 5,800 employees worldwide, we provide protection and savings solutions to our clients.
Our Business
We operate in four main areas:
- Life Insurance and Retirement
- Health and Property Insurance
- Group Insurance and Employee Benefits
- Financial Services and Partnerships
Our Commitment to Our Employees
We believe in creating a positive work environment that fosters employee well-being and growth. We prioritize diversity and inclusion, and our hiring process is open to all candidates, regardless of their background or abilities.
About the Role
We are seeking a Sales and Marketing Support Specialist to join our team. As a key member of our sales support team, you will be responsible for:
- Providing sales support and guidance to our insurance specialists
- Ensuring prompt customer assistance and resolving customer inquiries
- Monitoring internal processes and ensuring timely support to our partner network
- Developing and coordinating training programs for our sales team
- Supporting the launch of new products and campaigns
- Managing telemarketing activities and ensuring compliance with industry regulations
Key Responsibilities
- Manage external contact centers and ensure the correct execution of telemarketing campaigns
- Verify performance metrics and ensure compliance with SLAs
- Document evidence of scheduled periodic checks and maintain an updated archive of documentation
Requirements
We are looking for a highly motivated and organized individual with excellent communication and problem-solving skills. If you are a team player with a passion for sales and marketing, we encourage you to apply for this exciting opportunity.
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