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Hotel Operations Manager

1 settimana fa

Florence, Toscana, Italia Moxy Columbia Downtown A tempo pieno

About the Moxy Columbia Downtown

We are seeking a dynamic and experienced leader to join our team as a General Manager at the Moxy Columbia Downtown. This is a fantastic opportunity for you to live and work in the exciting city of Columbia, SC, at a newly opened hotel.

The Role

As our General Manager, you will have the autonomy to run our hotel as if it were your own business. We are looking for someone with a proven track record of high performance in RevPAR index, margin, and guest satisfaction improvement. This is a hands-on role that requires excellent leadership skills and a passion for delivering exceptional guest experiences.

Your Key Responsibilities

  • Effectively manage and complete hotel accounting responsibilities
  • Drive yield improvement and build volume
  • Consistently exceed revenue and guest expectations
  • Lead change effectively and provide clear direction to achieve our mission
  • Inspire, train, and develop our team for promotion
  • Create a guest service-oriented culture with a 'can-do' attitude
  • Build strong relationships with guests, groups, and personnel from other departments
  • Resolve conflicts and provide coaching on conflict deescalation

What We Offer

  • Amazing opportunities for career advancement across HVMG
  • Flexible Time Off to balance personal and professional responsibilities
  • Full Healthcare Benefits (including medical, dental, and vision coverage)
  • 401k Retirement Plan with a guaranteed 4% match and no vesting
  • Hotel and Food and Beverage Discounts and Perks