Hotel Hospitality Professional
1 mese fa
We are seeking a highly skilled Hotel Receptionist to join our team at Tara'S Lodge Hotel. As a key member of our front-of-house staff, you will be responsible for ensuring our guests have a memorable and enjoyable stay.
Responsibilities- Provide exceptional customer service to all guests, responding promptly to their requests and resolving any issues that may arise.
- Manage daily administrative tasks, including handling reservations and queries.
- Cooperate with housekeeping staff to ensure all rooms are clean and ready for guests.
- Upsell hotel services and provide accurate information about local attractions and services.
- Engage with guests, anticipating their needs and enhancing their stay.
- A minimum of 1 year of work experience in the hospitality industry, preferably in a similar role.
- Excellent communication skills, both written and verbal, with a strong focus on customer satisfaction.
- A working knowledge of a hotel Property Management System (PMS).
- The ability to multitask, work under pressure, and maintain a high level of organization.
- Strong computer literacy, particularly with the Microsoft Office Suite.
- Meals on duty.
- Shared accommodation available.
- Excellent opportunities for career progression.
- A friendly working environment and colleagues.
Estimated salary: $25,000 - $35,000 per annum, depending on experience.
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