Director of Sales

4 settimane fa

Domus de Maria, Sardegna, Italia Italian Hospitality Collection A tempo pieno
Job Description

Job Title: Director of Sales

Company: Italian Hospitality Collection

Location: Chia Laguna Resort, Sardinia, Italy

Job Summary

We are seeking a highly motivated and experienced Director of Sales to join our team at Chia Laguna Resort. As a key member of our sales team, you will be responsible for driving revenue growth and maximizing room nights, ADR, and total revenue in all properties.

Key Responsibilities
  • Develop and implement the Annual Sales Budget for the property, including key account plans, soliciting and servicing selected accounts.
  • Participate in designated trade, service, and community associations and clubs.
  • Represent CLR on sales calls, workshops, and trade shows on the assigned segments and markets.
  • Monitor, identify, and report current and future business trends to ensure profitable sales in periods of low and high demand.
  • Provide immediate sales assistance for all critical situations of key accounts, to maintain an active account load and to act as the sales leader of the assigned segment.
  • Monitor competitive hotels to ensure continual market share improvement.
  • Analyze and report sales results.
  • Pro-actively plan (for him/herself and the team) and execute weekly sales appointments, trips, sales promotion, and follow-ups, BBOBs to achieve and exceed the revenue targets.
  • Constantly and timely update CRM software with sales calls, account information, tasks, projects, etc.
  • Accurately identify the level of influence and decision-making power of contacts in the customer organization and use these to secure business.
  • Support the reservation department with the conversion of new and repeat enquiries, while making sure this is executed within all assigned commercial team.
  • Review customer base to determine new opportunities for account penetration.
  • Contribute ideas to improve the products and services offered.
  • Capitalize and leverage upon brand's sales and marketing programs, resources, and international sales offices to maximize impact of the brand's system.
  • Strategically plan for the seasonality factor, by targeting a wide scope of market segments suitable in providing a steady revenue stream during shoulder and low season periods, with the overall aim of maximizing business demand.
Requirements
  • At least 5 years of experience with an international hospitality brand.
  • Minimum 8 years of pro-active leisure and/or MICE experience.
  • Minimum 3 years in management of sales team within hospitality industry.
Personal Competencies
  • Plans, organizes, and uses a systematic approach to get things done.
  • Manages time and resources effectively.
  • Communicates openly and clearly both verbally and in writing.
  • Develops positive working relationships at all levels.
  • Manages conflict effectively.
  • Motivates and inspires others to perform.
  • Continually seeks innovative solutions.
  • Makes conscious decisions to go for action.
  • Not afraid to commit mistakes and learn from them.
  • Accepts personal responsibility to make things happen.
  • Constantly reviews in order to improve.
  • Self-reliant, working with minimal control and direction.
  • Acts on own initiative when appropriate.
  • Takes calculated risks to achieve results.
  • Thinks ahead, developing contingency plans where necessary.
  • Has a drive and determination to succeed.
  • Contributes and is effective when team working with peers.
  • Presents powerful arguments which persuade others.
  • Expresses confidence in own ideas and networks with others.
  • Gains commitment to action from a range of people.
  • Adapts quickly and positively to new situations.
  • Continues to be productive in changing circumstances.
  • Excellent business hunter.
  • A passion for sales and target-based performance.

Language: Fluent Italian and English is mandatory. Fluent knowledge of French or German would be beneficial.

Computer skills: Proficiency in the use and operation of computer systems with the ability to navigate efficiently through World, Excel, Outlook, Internet, and Intranet.

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