CRM & Loyalty Support Specialist

4 settimane fa


Milano, Lombardia, Italia SAMSUNG A tempo pieno

Job Summary

We are seeking a highly motivated and organized individual to support our CRM team in managing loyalty campaigns. The successful candidate will be responsible for relating with internal stakeholders, supporting briefing and managing external agencies, monitoring and assessing campaigns through appropriate KPIs, and ensuring the respect of deadlines and objectives.

Key Responsibilities

  • Support the development and management of marketing and communications campaigns;
  • Support the execution of the CRM strategy, particularly for loyalty properties, in all phases of the lifecycle;
  • Support all divisions to reach their targets related to sales, loyalty, and customer experience;
  • Provide reporting to all stakeholders across business functions.

Requirements

We are looking for a candidate with a BSc/MSc in Marketing, excellent communication and project management skills, fluency in English, knowledge of loyalty program logic and processes, and the ability to multitask, organize, and prioritize tasks in a dynamic context.

About Samsung

Samsung is a leading technology company that values innovation and customer satisfaction. We offer a dynamic and supportive work environment that fosters growth and development.



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