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Area Manager

2 mesi fa


Roma, Lazio, Italia Amazon A tempo pieno
About the Role

We are seeking a highly skilled and experienced Operations Leader to join our team at Amazon. As an Area Manager, you will be responsible for leading a large and diverse team to ensure the smooth operation of our business.

Key Responsibilities
  • Team Leadership: Lead a team of professionals to achieve business objectives and maintain high levels of quality and productivity.
  • Process Improvement: Analyze and implement corrective actions to optimize work processes and improve customer service.
  • Collaboration: Work closely with other managers to standardize shift processes and ensure seamless communication.
  • Performance Analysis: Monitor and analyze performance metrics to identify areas for improvement and suggest process enhancements.
A Day in the Life

As an Area Manager, you will work closely with your team to maintain safety standards, monitor process efficiency, and prioritize routine team management and daily operational tasks. You will also be responsible for individual escalations, process improvement work, and wide-scale operational contingency planning.

About the Team

Our Customer Fulfilment team is the foundation of our business, handling over 1.5 million orders every day. We are a dynamic and fast-paced team that is always looking for ways to improve and innovate. As an Area Manager, you will be part of a team that is passionate about delivering exceptional customer service and driving business growth.

Requirements
  • Education: Bachelor's degree (or working towards a bachelor's degree)
  • Language Skills: Advanced proficiency in written and verbal English and local language
  • Experience: Relevant experience in performing data analysis, communicating with stakeholders, and working in a logistical environment
About Amazon

Amazon is an equal opportunities employer that values diversity and inclusion. We believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills, and we value your passion to discover, invent, simplify, and build.