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Information Systems Specialist

2 mesi fa

Parma, Emilia-Romagna, Italia Sidel A tempo pieno
About the Role

We are seeking a highly skilled Information System Analyst to join our Digital Transformation and Technology function at Sidel. As a key member of our team, you will play a crucial role in driving the digital transformation of our organization, supporting the implementation of new tools and processes, and automating operational procedures.

Key Responsibilities
  • Maintain and improve SAP FSM (Field Service Management) tool, integrated with ERPS used by Sidel: SAP B1, SAP ECC, and SAP 4/Hana.
  • Collaborate with external service partners to resolve incidents, providing necessary functional information about Sidel business processes and process integration criticalities.
  • Propose actions and solutions to improve IT support by automating and simplifying tasks, as well as providing training.
Requirements
  • Fluency in English.
  • Ability to interact with people, including external suppliers and service providers, working remotely, in different countries, and from different business and geographical cultures.
  • Structured approach to process analysis.
  • Good knowledge of MS Office tools: Word, Excel, PowerPoint.
  • Interest in growing in the Information Technology area.
  • Previous experience in developing and maintaining ERPs systems is preferable but not mandatory.
What We Offer

The successful candidate will be a customer and business-oriented individual with a strong sense of personal drive and initiative, as well as good people skills. They will be analytical and fact-based, relying on prioritization, clarity, and action orientation.