Global Store Performance Specialist
2 giorni fa
Amplifon is seeking a highly skilled Global Store Performance Specialist to join our Symphony project team at our Corporate HQ in Milan. As a key member of our team, you will be responsible for implementing the Omnichannel Transformation program to design and implement a state-of-the-art platform to steer the business in Amplifon Stores and Contact Centers.
Key Responsibilities:- Lead the design phase of the Omnichannel platform by working closely with Retail, Data, Marketing, and CRM teams to implement and monitor Global store performance initiatives in various countries.
- Collaborate with IT solution designer teams to define best solutions in terms of UX/CX.
- Monitor and report on the performance of stores post-implementation of the Omnichannel platform, ensuring continuous improvement and optimization.
- Analyze store performance data using Power BI and other analytical tools to provide insights and recommendations on sales metrics, customer feedback, and operational KPIs.
- Create and maintain reporting tools and dashboards that provide key performance indicators to store managers and leadership.
- Oversee the build and test phase, coordinating with IT teams and conducting user acceptance testing to ensure the solution meets all functional requirements.
- Facilitate the migration of store information and data to the Salesforce platform, ensuring a smooth transition.
- Provide training and support to local trainers and audiologists, leveraging resources to enhance usage of the new platform.
- Masters degree in Economics, Business Administration, Management Engineering, or similar.
- 2 to 3 years of experience in store performance, preferably in retail.
- Strong analytical and problem-solving skills and attention to detail, with the ability to interpret data and provide actionable insights.
- Proficiency in English, both written and spoken.
- Proficiency with MS Office Suite (Excel, PowerPoint, Word, Outlook).
- Good knowledge of CRM systems, preferably Salesforce or other relevant software tools.
- Experience with data analysis tools such as Power BI.
- Excellent communication and interpersonal skills, to work effectively with cross-functional and multicultural teams.
Amplifon is committed to providing a diverse and equitable workforce environment. We believe that through valuing our uniqueness and respecting our differences, we can achieve more and that diversity adds to our culture. We offer a hybrid working policy, allowing employees to work 9 days/month remotely. Employees have access to a wealth of learning resources, including platforms like LinkedIn Learning and other third-party options tailored for individual development. Additionally, Amplifon's partnership benefits provide exclusive discounts and offers at cinemas, shops, and holiday packages, enriching leisure time and lifestyle experiences.
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Global Store Performance Specialist
1 settimana fa
Milano, Lombardia, Italia Amplifon A tempo pienoAmplifon Global Store Performance SpecialistAmplifon, a leading global hearing care solutions company, is seeking a highly skilled Global Store Performance Specialist to join its Symphony project team at the Corporate HQ in Milan. This role is responsible for implementing the Omnichannel Transformation program, designing and implementing a state-of-the-art...
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Global Store Performance Specialist
3 giorni fa
Milano, Lombardia, Italia Amplifon A tempo pienoAmplifon Global Store Performance SpecialistAmplifon, a leading Italian multinational company, is seeking a highly skilled Global Store Performance Specialist to join its Symphony project team at the Corporate HQ in Milan. As a key member of the team, you will be responsible for implementing the Omnichannel Transformation program, designing and implementing...
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Global Store Performance Specialist
4 settimane fa
Milano, Lombardia, Italia Amplifon A tempo pienoAmplifon Global Store Performance SpecialistAmplifon, a leading Italian multinational company, is seeking a highly skilled Global Store Performance Specialist to join its Symphony project team at the Corporate HQ in Milan. As a key member of the team, you will be responsible for implementing the Omnichannel Transformation program, designing and implementing...
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Global Store Performance Specialist
6 giorni fa
Milano, Lombardia, Italia Amplifon A tempo pienoJob Title: Global Store Performance SpecialistAmplifon, a leading global company in hearing care solutions and services, is seeking a highly skilled Global Store Performance Specialist to join its Symphony project team at the Corporate HQ in Milan.Job Summary:We are looking for a talented professional to lead the implementation of the Omnichannel...
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Global Store Performance Specialist
2 giorni fa
Milano, Lombardia, Italia Amplifon A tempo pienoJob Title: Global Store Performance SpecialistAmplifon, a leading global company in hearing care solutions and services, is seeking a highly skilled Global Store Performance Specialist to join its Symphony project team at the Corporate HQ in Milan.Job Summary:We are looking for a talented professional to lead the implementation of the Omnichannel...
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Global Store Performance Specialist
4 settimane fa
Milano, Lombardia, Italia Amplifon A tempo pienoAmplifon is a leading global company in hearing care solutions and services, with a strong presence in 26 countries. We are currently seeking a highly skilled professional to join our Symphony project team as a Global Store Performance Specialist.About the Role:We are looking for a talented individual to lead the implementation of our Omnichannel...
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Global Store Performance Specialist
4 settimane fa
Milano, Lombardia, Italia Amplifon A tempo pienoAmplifon is a leading global company in hearing care solutions and services, with a strong presence in 26 countries. We are currently seeking a highly skilled professional to join our Symphony project team as a Global Store Performance Specialist.About the Role:We are looking for a talented individual to lead the implementation of our Omnichannel...
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Global Store Performance Specialist
2 settimane fa
Milano, Lombardia, Italia Amplifon A tempo pienoAmplifon is a leading global company in hearing care solutions and services, with a strong presence in 26 countries. We are currently seeking a highly skilled Global Store Performance Specialist to join our Symphony project team at our Corporate HQ in Milan.About the Role:The successful candidate will be responsible for implementing the Omnichannel...
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Global Store Performance Specialist
1 settimana fa
Milano, Lombardia, Italia Amplifon A tempo pienoJoin Amplifon's Symphony Project TeamAmplifon, a leading global company in hearing care solutions and services, is seeking a highly skilled Global Store Performance Specialist to join its Symphony project team at the Corporate HQ in Milan. As a key member of the team, you will be responsible for implementing the Omnichannel Transformation program to design...
-
Global Store Performance Specialist
1 settimana fa
Milano, Lombardia, Italia Amplifon A tempo pienoAmplifon is a leading global company in hearing care solutions and services, with a strong presence in 26 countries. We are currently seeking a highly skilled Global Store Performance Specialist to join our Symphony project team at our Corporate HQ in Milan.About the Role:The successful candidate will be responsible for implementing the Omnichannel...
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Global Store Performance Specialist
1 mese fa
Milano, Lombardia, Italia Amplifon A tempo pienoJob SummaryAmplifon is seeking a highly skilled Global Store Performance Specialist to join our Symphony project team at our Corporate HQ in Milan. As a key member of our team, you will be responsible for the implementation of the Omnichannel Transformation program, designing and implementing a state-of-the-art platform to steer the business in Amplifon...
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Global Store Performance Specialist
4 settimane fa
Milano, Lombardia, Italia Amplifon Group A tempo pienoAbout Amplifon GroupAmplifon Group is a leading multinational company in the hearing care solutions and services industry. With a strong presence in 26 countries and a network of 9,500 points of sale, Amplifon Group is committed to helping people rediscover the emotions of sound.Job SummaryWe are seeking a highly skilled Global Store Performance Specialist...
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Global Store Operations Specialist
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Milano, Lombardia, Italia Amplifon A tempo pienoAmplifon Global Store Operations SpecialistAmplifon, a leading global company in hearing care solutions and services, is seeking a highly skilled Global Store Operations Specialist to join its Symphony project team at the Corporate HQ in Milan. This role is responsible for implementing the Omnichannel Transformation program, designing and implementing a...
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Global Store Operations Specialist
4 settimane fa
Milano, Lombardia, Italia Tn Italy A tempo pienoJob Title: Global Store Operations SpecialistJob Summary:We are seeking a highly skilled Global Store Operations Specialist to join our Symphony project team at our Corporate HQ in Milan. As a key member of our team, you will be responsible for the implementation of our Omnichannel Transformation program, designing and implementing a state-of-the-art...
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Global Store Operations Specialist
1 settimana fa
Milano, Lombardia, Italia Amplifon A tempo pienoJoin Amplifon's Symphony Project TeamAmplifon, a leading global company in hearing care solutions and services, is seeking a talented Global Store Operations Specialist to join our Symphony project team in Milan. As a key member of our team, you will play a crucial role in implementing the Omnichannel Transformation program, designing and implementing a...
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Global Store Operations Specialist
1 settimana fa
Milano, Lombardia, Italia Amplifon A tempo pienoJoin Amplifon's Symphony Project TeamAmplifon, a leading global company in hearing care solutions and services, is seeking a talented Global Store Operations Specialist to join our Symphony project team in Milan. As a key member of our team, you will play a crucial role in implementing the Omnichannel Transformation program, designing and implementing a...
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Global Store Operations Specialist
3 giorni fa
Milano, Lombardia, Italia Amplifon A tempo pienoJoin Amplifon's Symphony Project TeamAmplifon, a leading global company in hearing care solutions and services, is seeking a highly skilled Global Store Operations Specialist to join its Symphony project team in Milan. As a key member of the team, you will be responsible for implementing the Omnichannel Transformation program, designing and implementing a...
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Global Store Operations Specialist
2 giorni fa
Milano, Lombardia, Italia Amplifon A tempo pienoJoin Amplifon's Symphony Project TeamAmplifon, a leading global company in hearing care solutions and services, is seeking a talented Global Store Operations Specialist to join our Symphony project team in Milan. As a key member of our team, you will play a crucial role in implementing the Omnichannel Transformation program, designing and implementing a...
-
Global Store Operations Specialist
4 settimane fa
Milano, Lombardia, Italia Amplifon A tempo pienoAmplifon is a leading global company in hearing care solutions and services, with a strong presence in 26 countries. We are currently seeking a highly skilled professional to join our Symphony project team as a Global Store Operations Specialist.About the Role:The successful candidate will be responsible for leading the implementation of our Omnichannel...
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Global Store Operations Specialist
4 settimane fa
Milano, Lombardia, Italia Amplifon A tempo pienoAmplifon is a leading global company in hearing care solutions and services, with a strong commitment to innovation and customer satisfaction. We are seeking a highly skilled professional to join our Symphony project team as a Global Store Operations Specialist.About the Role:The successful candidate will be responsible for leading the implementation of our...
