Service Delivery Manager

16 ore fa


Roma, Lazio, Italia Worldline A tempo pieno
Join Our Team as a Service Delivery Manager

We are looking for a highly skilled and experienced Service Delivery Manager to join our team at Worldline. As a key member of our organization, you will be responsible for managing policies, procedures, and best practices in the world of Acquiring and Digital Payments.

Key Responsibilities:
  • Manage policies, procedures, and best practices in Acquiring and Digital Payments
  • Coordinate document framework review activities
  • Prepare deliverables and presentations to the WL Group
  • Develop and maintain strong relationships with working groups
  • Communicate effectively in Italian and English (written and oral)
  • Summarize results and prepare deliverable packages
  • Utilize productivity tools such as MS Word, Excel, PowerPoint, and Adobe Acrobat reader
  • Lead and manage concurrent tasks and time/SLA
  • Appreciate ITIL and COBIT certifications
  • Possess a degree in Engineering or STEM (science, technology, engineering, and mathematics)
  • Hold at least 8-10 years of work experience

We offer a dynamic and evolving work environment with opportunities for growth and development. If you are a motivated and results-oriented individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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