Satellite Support Specialist

1 settimana fa


Turin, Piemonte, Italia Tyvak International SRL A tempo pieno
About the Role

At Tyvak International S.R.L., we are seeking a highly skilled and motivated IT Helpdesk Specialist to join our team. As a key member of our IT department, you will be responsible for providing day-to-day support to our IT manager in back-office network activities, ensuring the smooth operation of our IT systems.

Key Responsibilities:

  • Provide technical support to the IT manager in setting up, managing, and troubleshooting company laptops and other IT equipment.
  • Troubleshoot business user issues related to hardware, software, and networks.
  • Monitor and manage Service Desk tickets to ensure fast response times and effective resolutions.
  • Set up and configure PCs and mobile devices for employees.
  • Ensure the confidentiality and precision of company data and tools, adhering to internal policies.

Requirements:

  • Protected categories (L.68/99) are mandatory.
  • At least 2 years of experience in a similar role.
  • In-person work is mandatory.
  • Knowledge of common IT practices, network concepts, and distributed systems.
  • The ideal candidate is highly motivated, self-starting, enthusiastic, and can perform duties autonomously.
  • Good stress management, proactivity, and problem-solving skills.

Preferred Skills:

  • Background in computer science subjects or related fields.
  • Knowledge of IT systems and applications.
  • Experience with network security and networking technologies and system, security, and network monitoring tools.
  • Knowledge of networks (LAN/WAN) at layer 2/3/4.
  • Familiarity with Linux, Microsoft Intune, and IOS systems.
  • Good knowledge of English, written and spoken.


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