Satellite Support Specialist
1 settimana fa
At Tyvak International S.R.L., we are seeking a highly skilled and motivated IT Helpdesk Specialist to join our team. As a key member of our IT department, you will be responsible for providing day-to-day support to our IT manager in back-office network activities, ensuring the smooth operation of our IT systems.
Key Responsibilities:
- Provide technical support to the IT manager in setting up, managing, and troubleshooting company laptops and other IT equipment.
- Troubleshoot business user issues related to hardware, software, and networks.
- Monitor and manage Service Desk tickets to ensure fast response times and effective resolutions.
- Set up and configure PCs and mobile devices for employees.
- Ensure the confidentiality and precision of company data and tools, adhering to internal policies.
Requirements:
- Protected categories (L.68/99) are mandatory.
- At least 2 years of experience in a similar role.
- In-person work is mandatory.
- Knowledge of common IT practices, network concepts, and distributed systems.
- The ideal candidate is highly motivated, self-starting, enthusiastic, and can perform duties autonomously.
- Good stress management, proactivity, and problem-solving skills.
Preferred Skills:
- Background in computer science subjects or related fields.
- Knowledge of IT systems and applications.
- Experience with network security and networking technologies and system, security, and network monitoring tools.
- Knowledge of networks (LAN/WAN) at layer 2/3/4.
- Familiarity with Linux, Microsoft Intune, and IOS systems.
- Good knowledge of English, written and spoken.
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