SUPPORT SPECIALIST
2 giorni fa
Job Title: Customer Care Specialist
We are seeking a highly skilled Customer Care Specialist to join our team at CPL TAYLOR by Synergos. As a key member of our support team, you will be responsible for handling and analyzing customer support requests via email, phone, or ticketing systems.
Your Key Responsibilities:
- Provide immediate solutions for common issues
- Document cases and delegate complex problems to relevant teams
- Keep customers updated with clear and friendly communication
- Manage internal processes and improvements
- Support onboarding new team members and contribute to achieving performance goals
About the Company:
CPL TAYLOR by Synergos is a partner of Transporeon, a leading provider of IT solutions for global logistics and transportation. Our team is passionate about delivering exceptional customer experiences and working collaboratively to achieve our goals.
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