Technical Support Specialist
4 giorni fa
About Stefanini, Inc.
We are a leading IT services provider with over 35 years of experience delivering innovative solutions to clients worldwide. Our team is passionate about empowering businesses through technology and fostering a culture of excellence.
Salary
The successful candidate will be offered a competitive salary of $80,000 per year, paid in 14 installments. In addition, meal vouchers will be provided as part of the benefits package.
Job Description: IT Support Role
As a Technical Support Specialist at Stefanini, you will play a vital role in providing high-quality technical support to our customers. Your primary responsibilities will include:
- Facing-to-face IT support for users
- Hardware installation, movement, and de-installation
- Diagnosing problems related to personal hardware (PCs, laptops, printers, scanners, etc.)
- System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment
- Small project management related to new hardware or software installation
- Software, patches, and updates installation using MS SCCM
Required Skills and Qualifications:
To succeed in this role, you will need:
- 2-3 years of experience in a technical ICT environment, preferably in a manufacturing-based organization
- General End User technology knowledge
- End User Workspace platforms (discovery, asset management, client management)
- End User Microsoft platforms (Active Directory, Office, SCCM)
- ITSM Tool Set (Ticket Management Software) preferred
Benefits:
We offer a range of benefits to support your career development and well-being, including:
- Competitive salary and bonuses
- Meal vouchers
- Training opportunities via Stefanini University
- Soft skills training provided by our specialists
- Opportunities for professional development in a stable multinational environment
About Us:
At Stefanini, we value diversity and inclusion, and we welcome applications from talented individuals who share our passion for innovation and excellence.
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