Highly Skilled Technical Support Specialist

3 settimane fa


Turin, Piemonte, Italia Nanovea A tempo pieno
{"Main Responsibilities": "

As a Technical Sales Support Engineer, you will be responsible for performing mechanical, tribological, and profilometry testing on provided samples. You will also perform instrument calibration procedures, analyze and report all test findings, and prepare, document and organize samples for testing.

Additionally, you will provide customers with high-level technical support via phone, e-mail, or in person, and perform installation of Nanovea metrology instruments. You will also provide operational training for Nanovea metrology instruments, both internally and externally.

You will track and report issues with metrology instruments to quality advancement and improvement manager and development team, troubleshoot and repair damaged or malfunctioning metrology instruments, and maintain Nanovea laboratory instruments.

Furthermore, you will support sales team with technical expertise on Nanovea metrology instruments and create and organize technical documentation to support the sale of metrology instruments.

", "Requirements": "

To be successful in this role, you must have strong written and verbal communication and presentation ability, as well as English speaking and writing level C2 or C1.

You must also excel in critical thinking, dexterity, spatial reasoning, problem-solving and multi-tasking, have keen attention to detail and organization, and knowledge of the Microsoft Office Suite.

Additionally, you must be able to lift 50+ lbs and able to travel domestically and internationally up to 50% of the time. You must also succeed in self-management.

", "Qualifications": "

PREFERRED QUALIFICATIONS:

License/Bachelor's in Materials, Electrical, or Mechanical Engineering.

Italian speaking and writing level >B1. Other languages speaking and writing level >C2 a plus.

1–3 years of related experience in Customer Service or Client Management.

A valid passport. A valid driver's license.

", "Company Information": "

Main Office Location: Nanovea SRL, Rivalta di Torino – Turin ITALY

"}

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