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International Operations Assistant

2 mesi fa

Catania, Sicilia, Italia Indie Campers A tempo pieno

The Role

We are seeking a motivated and detail-oriented individual to join our team as an International Operations Intern at our Depot in Catania. As an International Operations Intern, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless experience from check-in to check-out.

Key Responsibilities

  • Front-office activities:
    • Customer service and sales: Handle check-ins and check-outs, register guests, process payments, and provide information on campervan functionalities and terms and conditions.
    • Back-office activities:
      • Operations handling: Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
      • Quality control: Maintain campervans in top condition, identify and address maintenance or repair needs.
      • Support activities:
        • Support the team in monitoring stock, coordinating the fleet of campervans, and troubleshooting operational issues.

Requirements

  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
  • You are fluent in English, have a work permit, and a valid driver's license.
  • You enjoy international environments and meeting new cultures.
  • You possess excellent customer service skills and a strong problem-solving mindset.
  • You are eager to learn and develop relevant skills in guest relations, customer service, and operations.

The Indie Commitment

  • All internships are compensated, with the amount depending on location, country, and region.
  • Online and on-the-job training to develop relevant skills.
  • International opportunities and possibility of integration in Indie Campers after the internship.