Global Trade Solutions Specialist
1 mese fa
**About Flexport**
At Flexport, we believe global trade can move the human race forward. Our mission is to make it easy and accessible for everyone.
Flexport is shaping the future of a $8.6 trillion industry with solutions powered by innovative technology and exceptional people.
We're proud to have the support of the best investors in the game who believe in our mission, solutions and people.
Ready to tackle global challenges that impact business, society, and the environment?
Come join us.
$120,000 - $160,000 per year
Job Description:
Company Overview:
- We connect more than 10,000 clients across 109 countries.
- We work back from what's best for them to find a solution.
- We are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology and data analytics.
Responsibilities:
- Cultivate and grow relationships with key business stakeholders that empower the client and deepen the relationship with Flexport.
- Meet regularly with clients to monitor the account health and find ways to improve on their current experience.
- Use your knowledge of the client to identify, develop, and close upsell, cross sell and renewal opportunities.
- Keep a close pulse on client financial health, reporting on the client's financials and ensuring clients maintain consistent payment schedules.
- Lead and actively participate in client onboarding and creating standard operating procedures.
- Scope and guide the implementation stages and timelines for new opportunities and clients.
Requirements:
- 1-5 years of experience in a sales/account management or a client facing role.
- A background in logistics, freight forwarding, or supply chain is preferred.
- A Client-centric mindset: obsessed with client outcomes, doing what it takes to deliver the client's expectations, understanding your client's current and future business goals and challenges and translating those into relevant solutions and strategic account planning.
- Hands-on, process-oriented, structured thinking with strong problem-solving skills.
Benefits:
- Flexport is committed to creating and nurturing an environment where anyone can be their authentic self.
- All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
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