Luxury Front Desk Associate

24 ore fa


Trieste, Friuli Venezia Giulia, Italia Starhotels S.P.A. A tempo pieno

Company Overview: At Starhotels S.P.A., we are thrilled to announce the new opening of Hotel Gabrielli, situated in the heart of one of the world's most enchanting cities, Venice. This luxurious hotel promises to captivate guests with its unique atmosphere and impeccable service.

Salary: The estimated salary for this role is around $45,000 per year, depending on experience.

Job Description: As a Booking Agent at our luxury hotel, you will be responsible for creating unforgettable experiences for our esteemed guests. Your primary duties will include:

  • Mastery of efficient phone conversations to ensure seamless reservations.
  • Utilizing finesse in sales techniques to provide suggestions throughout the reservation process.
  • Turning inquiries into successful contracted business deals.
  • Identifying and pursuing promising sales leads with precision and enthusiasm.
  • Responding to all guests in a professional yet approachable tone, ensuring that all reservations are completed and meet their expectations.

Required Skills and Qualifications: To excel in this role, you should possess:

  • A unique personality and a true passion for hospitality.
  • Familiarity with Opera PMS for efficient operations.
  • Excellent communication skills.
  • +2 years' experience as a Booking Agent.
  • Ability to anticipate and resolve challenges and complaint resolution finesse.
  • A commitment to delivering a high level of customer service.

Benefits: As a valued member of our team, you will enjoy a range of exclusive benefits, including:

  • Stylish uniforms with complimentary laundering.
  • Exclusive discounted stays within the group.
  • Ticket Restaurants for delightful dining.
  • Performer Management Program.

Others: At Starhotels S.P.A., we offer exceptional career advancement opportunities, an attractive compensation package based on your experience, and the chance to be part of an ambitious, caring organization. If you're passionate about delivering exceptional customer experiences, please consider applying for this exciting opportunity.



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