Cloud Infrastructure Operations Specialist

1 giorno fa


Milano, Lombardia, Italia Amazon A tempo pieno

Company Overview:
Amazon is the world's leading cloud services provider, offering a wide range of infrastructure and software tools to help businesses scale and grow. Our Data Center Operations team plays a critical role in ensuring the smooth operation of our data centers, providing a secure and reliable environment for our customers' applications.

About the Role:
We are seeking a highly skilled Cloud Infrastructure Operations Specialist to join our team in Italy. As a key member of our operations team, you will be responsible for resolving and troubleshooting a range of datacenter infrastructure issues, including hardware, fiber, networking, and related problems.

Key Responsibilities:
- Diagnose and repair hardware and network problems
- Troubleshoot events within internal Service Level Agreements (SLAs)
- Perform root cause analysis of equipment failures
- Collaborate with other teams to drive solutions for complex problems

Requirements:
- Completed formal education or training in IT-related field
- Experience with computer hardware troubleshooting and repair
- Fluency in English
- Valid EU driving license required

Salary and Benefits:
The estimated annual salary for this position is €60,000 - €80,000, depending on experience. Amazon offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off. Additionally, employees receive discounts on Amazon products and services.



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