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Logistics Operations Manager

2 mesi fa

Roma, Lazio, Italia Arcese Group A tempo pieno

Are you an expert in logistics with a passion for delivering exceptional results?

We're looking for an Operations Supervisor to join our team in Basiano (Milano) to help us ensure effective workflow by supporting our team in our new project for Direct Services.

Key Responsibilities:

• Monitoring and managing daily operations, including freight scheduling, dispatching, and tracking to meet customer requirements and service level agreements.

• Ensuring compliance with industry regulations, safety standards, and company policies in all operational activities.

• Addressing and resolving operational issues, including delays, discrepancies, and customer concerns, in a timely and effective manner.

• Identifying opportunities for process improvement, cost reduction, and increased efficiency within the freight operations.

• Maintaining effective communication channels with internal teams, external partners, and clients to ensure smooth coordination and information flow.

• Preparing and analyzing operational reports, providing insights and recommendations for continuous improvement.

• Distributing work efficiently and effectively among team members.

• Ensuring high levels of employees' performance, motivation, and engagement.

• Leading and developing the team through shadowing, coaching, and continuous feedback.

• Being a role model of Company's Purpose, Promise, and Values (PPV).

• Complying with Health, Safety, and Environment (HSE) standards, Quality standards, Ethical code, and central procedures.

Requirements:

• Experience in the logistics field with agencies and direct services.

• Experience in managing international shipments.

• Fluency in English.

• Proficiency in relevant software and technology used in freight operations.

At Arcese Group, we believe that recognition, inclusion, and valorization of diversity is the key to creating a safe and inclusive work environment. We offer equal and fair opportunities for everyone at all organizational levels.