Technical Solutions Specialist

6 giorni fa


Italia Esker A tempo pieno
About the Role

We are seeking a highly skilled Technical Solutions Specialist to join our team in Italy. As an Implementation Consultant for SaaS Solutions, you will play a crucial role in implementing Esker's web-based document management solutions for our clients.

Responsibilities
  • Collaborate with customers to gather requirements and implement tailored solutions using Esker's on-premise software and SaaS offerings.
  • Develop and customize Esker solutions to meet client business needs, utilizing various technologies such as user interfaces, reports, and workflow.
  • Work closely with customers to define project objectives, test applications, train end-users, and document product configurations.
  • Troubleshoot configuration issues and ensure resolution to customer satisfaction.
  • Partner with sales, research & development, and technical support teams to resolve client queries.
Requirements and Qualifications
  • First-hand experience working in a software company or IT environment.
  • Familiarity with relational databases (SAP, Oracle, DB2, SQL Server) and XML, ASP, C#.
  • Excellent verbal and written communication, interpersonal skills, and customer service orientation.
  • Ability to work independently and as part of a team to achieve project goals.
  • Fluency in Italian and working knowledge of English.
What We Offer
  • A stable and collaborative work environment.
  • A dynamic international setting with opportunities for growth and learning.
  • Access to ongoing training and professional development.

Estimated Salary: €60,000 - €80,000 per year, commensurate with experience.



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