Food and Beverage Service Expert
4 settimane fa
Unlock Your Potential with Meliá
At Meliá, we're on a mission to provide exceptional dining experiences that exceed our guests' expectations. As a Food and Beverage Service Expert, you'll play a vital role in delivering outstanding service and ensuring our guests feel valued and cared for.
Key Responsibilities:
- Deliver exceptional service to guests, ensuring their needs are met and exceeded.
- Develop a thorough knowledge of our menu and be able to articulate its features enthusiastically.
- Implement the steps of service as outlined in our service manual to ensure seamless guest experiences.
- Anticipate guests' needs and take proactive steps to exceed their expectations.
- Monitor and observe guests' dining experiences, making adjustments as needed to ensure satisfaction.
What We're Looking For:
- Fluent Italian language skills and knowledge of English.
- A friendly, outgoing, and positive attitude.
- Previous experience in a similar role in a hotel of similar category.
- Excellent organizational skills and ability to find solutions.
- A genuine passion for customer service and a sparkling personality.
Why Join Meliá?
At Meliá, we're committed to creating a workplace culture that's inclusive, supportive, and empowering. We believe in investing in our people and providing opportunities for growth and development. If you're passionate about delivering exceptional service and want to be part of a dynamic team, we'd love to hear from you.
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