Global IT Lead Network Service Management
3 giorni fa
At Davide Campari Milano N.V., we are seeking a highly skilled Global IT Lead Network Service Management to join our Global IT Infrastructure and Operations team. As a key member of our team, you will be responsible for designing, implementing, and managing Campari's network services, ensuring they align with our IT strategy, architecture, and standards.
Key Responsibilities:- Define and implement the network services strategy and technology roadmap, ensuring alignment with the IT strategy, architecture, and standards.
- Design, implement, and manage the network services in Campari, including LAN, Wi-Fi, WAN, Firewalls, and Azure networking, ensuring they meet the performance, availability, security, and compliance requirements.
- Monitor and optimize the network services, ensuring they are reliable, secure, and cost-effective.
- Manage the network service providers and vendors, ensuring they deliver quality services and adhere to the contractual obligations and SLAs.
- Manage the network services budget and resources, ensuring they are within the allocated limits and that they deliver value to the business.
- Lead, coach, and develop the Network Services Team, ensuring Team Members have the skills, competencies, and tools to perform their roles effectively.
- Establish and maintain network blueprints, policies, procedures, and standards, ensuring they are followed and enforced across the organization.
- Ensure that the network services are compliant with the IT governance, risk, and compliance frameworks, and that they follow the IT best practices and methodologies.
- 4+ years of experience in network services design, implementation, and management, preferably in a global and complex environment.
- Experience with a broad range of network technologies and services (Wi-Fi, SDWAN, Firewall, SASE, Azure networking, Express Route).
- Experience in network design, configuration, security, monitoring, optimization, and troubleshooting.
- Strong knowledge and experience in outsourced services and vendors management, including contract negotiation, SLA monitoring, and performance evaluation.
- Experience in budget and resource management, including cost analysis, forecasting, and optimization.
- Experience in services governance, risk & compliance and ITIL framework.
- Proven ability to bring innovation and improvements, including awareness of the latest trends and developments, and ability to identify and implement opportunities for enhancement.
- Bachelor's degree in computer science, Computer Engineering, Computer Management Information Systems preferred or equivalent experience.
- Relevant certifications in network technologies (such as Cisco CCNA, CCNP, CCIE or Check Point CCSA, CCSE, CCSM) are desirable.
- ITIL V3 or V4 foundation certification required.
- Fluent in English (company language is English), minimum level B.
- Autonomous person with excellent leadership and management skills, ability to set direction and mobilize the commitment of the team and stakeholders, delegate and empower the team, ability to coach and develop the team members, manage conflicts and resolve issues.
- Excellent verbal and written communication skills, ability to communicate complex concepts and issues to technical and non-technical audiences, build and maintain effective and credible working relationships with internal and external stakeholders.
- Availability to travel up to % of the time.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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