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Omnichannel After Sales Professional
1 mese fa
Immediate Full-Time Opportunity
We are seeking a highly motivated and detail-oriented individual to join our After Sales Department in Trebaseleghe (PD) as an Omnichannel After Sales Intern. This role will play a crucial part in supporting our corporate networks with an Omnichannel approach, focusing on After Sales flows and processes while maintaining and enhancing customer satisfaction and experience excellence.
Main Responsibilities:
- Manage relationships and contacts with all WW Regions.
- Process material requests and manage flows (bulk order, replenishment, kit).
- Assist the Repairs Office in managing After Sales cases for EMEA boutiques.
- Manage orders/goods between national platforms (spare parts, fabrics).
- Monitor regular flows and activities.
Requirements:
- High school diploma from a technical institute in the sector or a Degree in Economics or Foreign Languages.
- Professional use of Italian and English.
- Previous internship experience, even if brief, in the After Sales sector is considered a plus.
- Strong proficiency in Microsoft applications, including Word, Excel, and PowerPoint.
- Excellent planning, organization, and time management skills.
Your Future Experience with Us:
- An extraordinary internship experience with diverse activities designed to make you feel valued.
- Monthly reimbursement.
- Work tools.
- Ticket lunch / free access to the canteen for lunch.
- Access to our Moncler experiences.
- Possibility to expand your knowledge by taking exclusive courses.
Moncler is an equal opportunity employer, committed to creating an inclusive environment for all employees.