Dining Room Server

3 settimane fa

Roma, Lazio, Italia Marriott International A tempo pieno

About EDITION Hotels

EDITION is a global luxury lifestyle hotel brand that offers a unique and refreshing experience for guests. Our approach emphasizes solid design, exceptional quality, originality, and character, as well as modern service that is environmentally responsible.

Job Summary

We are seeking a skilled and charismatic Dining Room Server to join our team at EDITION Hotels. As a Dining Room Server, you will be responsible for serving food and beverages to guests, setting tables, and providing exceptional service.

Responsibilities

  1. Serve food courses and alcoholic beverages to guests in a timely and efficient manner.
  2. Set tables according to type of event and service standards.
  3. Answer questions on menu selections and communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.
  4. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  5. Record transactions in the MICROS system at time of order.
  6. Check in with guests to ensure satisfaction with each food course and/or beverages.
  7. Maintain cleanliness of work areas, china, glass, etc., throughout the day.
  8. Complete closing duties, including restocking items, turning off lights, etc.
  9. Present physical and accurate check to guest and process payment.

Requirements

  • Follow all company and safety and security policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others.
  • Support team to reach common goals.
  • Listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Read and visually verify information in a variety of formats.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

About Marriott International

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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