Hotel Service Staff

4 settimane fa


Roma, Lazio, Italia Starhotels A tempo pieno

Hotel Service Staff - In Room Dining Expert

At Starhotels, we're seeking a skilled Hotel Service Staff to join our F&B Team at Hotel d'Inghilterra in Rome. As a key member of our Rooms Service Team, you'll provide exceptional dining experiences for our guests within the comfort of their rooms.

Your Key Responsibilities:

  • Deliver personalized service and ensure exceptional guest satisfaction at all times.
  • Master culinary and beverage service skills to deliver an all-round In Room Dining experience.
  • Exhibit excellent telephone etiquette and handling skills to ensure timely delivery and completion of guest-centered tasks and requests.
  • Showcase inclusivity and prioritize food allergies & dietary needs.
  • Collaborate with culinary & bar teams for perfection.
  • Champion health, safety & hygiene, setting gold standards (HACCP).

What We're Looking For:

  • A unique personality and a true passion for hospitality.
  • Excellent communication skills.
  • Ability to anticipate and resolve challenges and complaint resolution finesse.
  • A commitment to delivering a high level of customer service.
  • Impeccable grooming standards.
  • Versatility in handling various work scenarios.
  • Enthusiasm when being assigned to both individual and team-oriented tasks.

We value your attitude and willingness to learn. If you have previous experience in restaurants or hotels, that's a plus, but we also offer training for the right candidate.

Language Skills:

  • Italian - fluently
  • English - fluently
  • Additional languages are a plus.

Benefits:

  • Stylish uniforms with complimentary laundering.
  • Exclusive discounted stays within the group.
  • Performer Management Program.

Career Advancement Opportunities:

  • Exceptional career advancement opportunities.
  • An attractive compensation package based on your experience.
  • The chance to be a part of an ambitious, caring organization.

At Starhotels, we're committed to equality and inclusion, creating a work environment that recognizes and appreciates the uniqueness of each person and promotes diversity in all its nuances.



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