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Hotel Rooms Service Staff

2 mesi fa

Roma, Lazio, Italia Starhotels A tempo pieno
Join Starhotels and become part of our F&B Team at Hotel d'Inghilterra in the heart of Rome. As part of the Rooms Service Team, you will provide our guests with a dining experience within the privacy and comfort of their room.

Your responsibilities include:

* Ensuring the delivery of personalized service and providing exceptional guest service at all times.
* Mastering culinary and beverage service skills to deliver an all-round In Room Dining experience to our guests.
* Demonstrating excellent telephone etiquette and handling skills to ensure timely delivery and completion of guest centered tasks and requests.
* Showcasing inclusivity, prioritizing food allergies & dietary needs.
* Collaborating with culinary & bar teams for perfection.
* To champion health, safety & hygiene, setting gold standards (HACCP).

To succeed in this role, you will need:

* A unique personality and a true passion for hospitality.
* Excellent communication skills.
* Ability to anticipate and resolve challenges and complaint resolution finesse.
* A commitment to delivering a high level of customer service.
* Impeccable grooming standards.
* Versatility in handling various work scenarios.
* Enthusiasm when being assigned to both individual and team-oriented tasks.

It would be great if you had previous experience in restaurants or hotels. But if not, we have pros who can train you. To us, your attitude matters more.

Embrace global diversity by speaking:

* Italian – fluently
* English – fluently
* Additional languages are a plus.

Unlock a world of benefits including:

* Stylish uniforms with complimentary laundering.
* Exclusive discounted stays within the group.
* Performer Management Program.

Embrace growth with:

* Exceptional career advancement opportunities.
* An attractive compensation package based on your experience.
* The chance to be a part of an ambitious, caring organization.