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Luxury Service Ambassador

1 mese fa

Roma, Lazio, Italia Nh Italia Spa A tempo pieno

Anantara Palazzo Naiadi Rome is a luxury hospitality brand that offers unparalleled service to its guests. As a Trainee Butler, you will be responsible for providing exceptional experiences and exceeding guest expectations.

About the Role

This role exists to provide personalized service to our guests, ensuring their stay with us is memorable and enjoyable. You will work closely with the Suite Butler team to deliver seamless and discreet service, taking care of all guests' needs from pre-arrival to departure.

Key Responsibilities
  • E nsure suites and guest areas are properly cleaned and maintained at all times.
  • Inform and communicate guest requests, preferences, or useful information to relevant departments.
  • Be knowledgeable about hotel features and surroundings.
  • Show remarkable skills in anticipating guests' needs and providing exceptional attention to detail.
Requirements and Qualifications

To be successful in this role, you should have:

  • A high school diploma or similar.
  • Italian proficiency and English B2-level or above language skills.
  • Previous hotel work experience or similar.
  • Fine eye for detail.
  • Able to work under pressure and follow directions.
Salary and Benefits

We offer a competitive salary of €25,000 per year, as well as various benefits, including:

  • Ticket Restaurant discount.
  • Discounts on accommodation across all Minor Hotel brands.
  • Discount when visiting any of our restaurants, cafes, and bars.
  • Career progression opportunities.
  • Reward Recognition programs.
About Anantara Palazzo Naiadi Rome

Located in the heart of Rome, Anantara Palazzo Naiadi Rome is a luxurious hotel that offers stunning views of the city. Our hotel features elegant rooms, fine dining options, and world-class amenities.