Luxury Hospitality Suite Ambassador
4 giorni fa
**About Anantara**
Anantara is a luxury hospitality brand that offers guests a unique and personalized experience in some of the world's most exciting destinations. Our team is dedicated to providing heartfelt hospitality and connecting guests with genuine places, people, and stories.
**Job Overview**
We are seeking a highly skilled and experienced Guest Relation Specialist to join our team at Anantara. As a key member of our staff, you will be responsible for delivering exceptional service to our guests and ensuring their stay with us is nothing short of unforgettable.
**Responsibilities**
- Ensure all suites and guest areas are properly cleaned and maintained at all times, adhering to hotel standards and procedures.
- Communicate effectively with guests, departments, and team members to ensure seamless service delivery.
- Be knowledgeable about hotel features, surroundings, and services.
- Anticipate and meet guests' needs, showcasing exceptional attention to detail.
- Build rapport with guests, maintain interaction, and gather information to create personalized experiences.
- Uphold Anantara brand standards, etiquette, and LQA procedures.
- Report for duty punctually, wearing the required uniform and name tag.
- Maintain high levels of personal appearance and self-hygiene.
**Requirements**
- High school diploma or equivalent.
- Italian proficiency and English B2-level or above.
- Previous hotel work experience or similar background.
- Fine eye for detail and ability to work under pressure.
**Benefits**
We offer a competitive salary of €30,000 per year, plus benefits including Ticket Restaurant, discounts on accommodation across Minor Hotel brands, and opportunities for career progression and recognition.
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