Luxury Room Service Ambassador
4 giorni fa
Job Overview
The St. Regis Rome is seeking a skilled Room Service Supervisor to join their team. As a key member of the Food and Beverage department, you will be responsible for providing exceptional service to guests, ensuring seamless room service experiences, and promoting the hotel's luxury standards.
About Us
The St. Regis Rome is an iconic hotel located in the heart of the city, offering a unique blend of historical charm and modern luxury. Our hotel is part of Marriott International, a world-leading hospitality company with a global presence.
Job Summary
As a Room Service Supervisor, you will work closely with the F&B Service & In Room Dining Manager to ensure that every guest receives outstanding service. Your responsibilities will include coordinating the room service team, taking orders over the phone, answering guest queries, and maintaining the highest standards of cleanliness and hygiene.
Critical Tasks
- Represent the hotel as the face of service excellence to all guests.
- Coordinate the room service team to deliver seamless services.
- Take room service orders over the phone and answer guest queries.
- Ensure accurate menu knowledge and coordinate with kitchen staff to meet guest needs.
- Notify guests and management of delays or issues in service delivery.
- Maintain a high level of cleanliness and organization in work areas.
- Update menus on the MICROS system as required.
- Collaborate with the team to achieve results and promote a positive work environment.
- Follow standard operating procedures and brand identity guidelines.
- Comply with health, safety, and hygiene policies and regulations.
Requirements and Qualifications
To succeed in this role, you should have:
- Experience in room service in luxury hospitality brands.
- A good command of English and Italian languages.
- Excellent verbal communication skills and customer service experience.
- Familiarity with food and beverage operations and high-end service standards.
- Strong organizational skills and attention to detail.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Leadership and training experience, with a passion for the hospitality industry.
Compensation Package
We offer a competitive salary range of $45,000 - $65,000 per annum, depending on experience, plus benefits and opportunities for career growth within Marriott International.
-
Luxury Service Ambassador
3 settimane fa
Roma, Lazio, Italia Lungarno Collection A tempo pienoLungarno Collection is a renowned luxury hospitality provider, seeking a highly skilled Luxury Service Ambassador to join our esteemed Portrait Roma team. As a benchmark of excellence in bespoke tourism, we offer an unparalleled experience for discerning guests.Company OverviewAt Lungarno Collection, we have redefined the concept of luxury by creating unique...
-
Luxury Sales Ambassador
3 settimane fa
Roma, Lazio, Italia Tapestry A tempo pienoAbout UsCoach, a leading luxury accessories and lifestyle brand, has a long-standing reputation built on quality craftsmanship. With a free-spirited, all-American attitude, Coach approaches design with a modern vision, reimagining luxury for today with authenticity and innovation.Our TeamWe are part of the Tapestry family, a global house of brands that...
-
Service Ambassador
3 settimane fa
Roma, Lazio, Italia Humangest S.P.A. A tempo pienoJob Title: Service AmbassadorLocation: Rome, ItalyJob Description:We are seeking a highly skilled and experienced Service Ambassador to join our team at Humangest S.P.A. The successful candidate will be responsible for delivering exceptional service to our guests and ensuring that they have a positive dining experience.Key Responsibilities:Table Service:...
-
Dining Room Ambassador
4 giorni fa
Roma, Lazio, Italia Bulgari Hotels & Resort A tempo pienoJob SummaryWe are seeking a highly skilled Dining Room Ambassador to join our team at Bulgari Hotels & Resorts. As a key member of our restaurant staff, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.Primary ResponsibilitiesMaintain complete knowledge of table/seat/station...
-
Luxury Hotel Ambassador
4 giorni fa
Roma, Lazio, Italia W Rome A tempo pieno**About W Rome**W Rome redefines the luxury hotel scene in the Eternal City through its informal yet impeccable Whatever/Whenever service and trademark high energy.The ideal candidate is a strong connoisseur of luxury Food and Beverage with excellent verbal manner and proven customer service skills.We're looking for someone who can provide an outstanding...
-
Luxury Dining Room Attendant
4 giorni fa
Roma, Lazio, Italia Minor International A tempo pienoJob SummaryA luxury hospitality brand, Anantara, seeks a skilled and attentive Luxury Dining Room Attendant to join its team. This role is perfect for individuals who take pride in providing exceptional guest experiences and maintaining the highest standards of service.About the CompanyAnantara connects guests to genuine places, people, and stories through...
-
Service Ambassador for Luxury Hospitality
4 settimane fa
Roma, Lazio, Italia Minor Hotels Group A tempo pienoCompany OverviewA luxury hospitality brand, Anantara connects guests to genuine places, people and stories through personal experiences. As a part of Minor Hotels Group, we strive to deliver heartfelt hospitality in exciting destinations.Job DescriptionWe are seeking a Service Ambassador to join our team in the beverage outlets. The ideal candidate will be...
-
Luxury Service Ambassador
4 settimane fa
Roma, Lazio, Italia Nh Italia Spa A tempo pienoAnantara Palazzo Naiadi Rome is a luxury hospitality brand that offers unparalleled service to its guests. As a Trainee Butler, you will be responsible for providing exceptional experiences and exceeding guest expectations.About the RoleThis role exists to provide personalized service to our guests, ensuring their stay with us is memorable and enjoyable. You...
-
Service Ambassador
2 settimane fa
Roma, Lazio, Italia Art'Otel Rome Piazza Sallustio A tempo pienoOverviewAt art'otel Rome Piazza Sallustio, we're seeking a highly skilled Service Ambassador to join our team. As the first point of contact for our guests, you will be responsible for providing exceptional service and creating memorable experiences.
-
Hotel Ambassador
4 giorni fa
Roma, Lazio, Italia Marriott International, Inc A tempo pienoAbout the Role: We are seeking a skilled and friendly Hotel Ambassador to join our team at Bulgari Hotel Roma. As a key member of our front-of-house staff, you will be responsible for providing exceptional service to our guests, ensuring they have a memorable and enjoyable experience during their stay.About You: To be successful in this role, you should...
-
Luxury Sales Ambassador
1 mese fa
Roma, Lazio, Italia ZADIG & VOLTAIRE A tempo pienoAbout Zadig & VoltaireWe are a luxury fashion brand that values exceptional customer service and strives to provide an unforgettable shopping experience. As a Sales Assistant, you will play a crucial role in delivering this experience by connecting with customers, understanding their needs, and providing personalized advice.
-
Ambitious Customer Service Ambassador
3 settimane fa
Roma, Lazio, Italia Accorhotel A tempo pienoCompany OverviewMama Shelter, part of the Accor hotel group, is a vibrant urban kibbutz providing guests with a unique and personalized experience.Job SummaryWe are seeking an ambitious and friendly Front Office Agent to join our team. As a Receptionist and ambassador of the Mama brand, you will embody the Mama Spirit and provide exceptional customer service...
-
Customer Service Ambassador for Luxury Retail
3 settimane fa
Roma, Lazio, Italia Dolce & Gabbana A tempo pienoJob Summary:We are seeking an experienced Sales Assistant to join our team at Dolce & Gabbana in Rome, Italy. As a Sales Assistant, you will be the face of our brand and play a crucial role in delivering exceptional customer service and driving sales.About Us:Dolce & Gabbana is a world-renowned luxury fashion brand with a strong presence in Italy. We are...
-
Dining Room Hostess for Luxury Hotel
3 settimane fa
Roma, Lazio, Italia Marriott International, Inc A tempo pienoAbout the JobWe are seeking a highly skilled and experienced Dining Room Hostess to join our team at Bulgari Hotel Roma. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests and ensuring that their dining experience is nothing short of spectacular.Key ResponsibilitiesWelcoming guests and...
-
Luxury Housekeeping Team Lead
3 settimane fa
Roma, Lazio, Italia Marriott International, Inc A tempo pienoAbout Marriott International, Inc.Marriott International, Inc. is a world-class leader in the travel industry, renowned for its commitment to excellence and innovation. As a luxury hotel chain, we strive to deliver exceptional experiences that exceed our guests' expectations.Job OverviewWe are seeking an experienced Luxury Housekeeping Team Lead to join our...
-
Hotel Front Desk Ambassador
3 settimane fa
Roma, Lazio, Italia Hotel Chapter Roma A tempo pienoAbout Chapter RomaChapter Roma is a luxury hotel located in the heart of Rome, Italy. We are seeking a highly skilled and experienced Receptionist to join our team as a Front Desk Ambassador.Job Type: Permanent, Full TimeLocation: Rome, ItalySalary: €25,000 - €35,000 per year, depending on experienceWe are looking for a young, passionate, and smiling...
-
Luxury Dining Room Attendant
1 mese fa
Roma, Lazio, Italia Jobbydoo A tempo pienoAbout Orient Express, a legendary brand in the world of ultra-luxury hospitality. Our mission is to provide exceptional travel experiences that exceed our guests' expectations. We are seeking a skilled Commis de Rang to join our team at the iconic Orient Express Hotel La Minerva in Rome. Key Responsibilities:Clearing and setting up tables, chairs, linens,...
-
Luxury Hospitality Ambassador
3 settimane fa
Roma, Lazio, Italia Nh Italia Spa A tempo pienoAnantara Palazzo Naiadi Rome seeks a skilled Trainee Butler to deliver exceptional guest experiences.Company Overview: As a leading luxury hospitality brand, Anantara connects guests with genuine places, people, and stories through personal experiences. We provide heartfelt hospitality in the world's most exciting destinations.Job Description: The Trainee...
-
Luxury Brand Ambassador
3 settimane fa
Roma, Lazio, Italia Louis Vuitton A tempo pienoPOSTEAbout the RoleAs a key representative of Louis Vuitton, you will embody the Brand's values and ensure that every client receives exceptional service. Your primary goal is to develop long-term relationships with clients, fostering loyalty and trust.Key Responsibilities Drive sales growth and achieve individual and team objectives by delivering...
-
Customer Experience Ambassador
3 settimane fa
Roma, Lazio, Italia Marriott International, Inc A tempo pienoAbout Us">Marriott International, Inc. is a world-class leader in the travel industry with a rich history of delivering exceptional experiences to guests from all over the world.">The Opportunity">We are seeking a Customer Experience Ambassador to join our team at W Rome, the first W Hotel in Italy. As a key member of our Front Office team, you will play a...