Hotel Front Desk Ambassador

10 ore fa


Roma, Lazio, Italia Hotel Chapter Roma A tempo pieno

About Chapter Roma

Chapter Roma is a luxury hotel located in the heart of Rome, Italy. We are seeking a highly skilled and experienced Receptionist to join our team as a Front Desk Ambassador.

Job Type: Permanent, Full Time

Location: Rome, Italy

Salary: €25,000 - €35,000 per year, depending on experience

We are looking for a young, passionate, and smiling talent who can provide exceptional customer service to our guests. The ideal candidate will have previous experience in a similar role, be fluent in both English and Italian, and have strong relationship skills.

Key Responsibilities:

  • Provide exceptional customer service to guests
  • Manage front desk operations, including check-in/check-out, room assignments, and guest requests
  • Be fluent in both English and Italian, with excellent communication skills
  • Have strong relationship skills, with the ability to build rapport with guests and colleagues
  • Understand basic accounting principles, including financial transactions and billing
  • Work collaboratively with other departments to ensure seamless guest experiences

Benefits:

  • Competitive salary and benefits package
  • Opportunity to work in a dynamic and fast-paced environment
  • Professional development opportunities
  • Affordable housing options nearby

How to Apply: If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, please submit your CV along with a cover letter outlining your qualifications and experience. We look forward to hearing from you


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