Hotel Ambassador
6 ore fa
About Us
At Leonardo Hotels, we value diversity and inclusion, creating a welcoming environment for individuals from various backgrounds.
We are currently looking for an enthusiastic Hotel Ambassador to join our team in Rome.
Your Responsibilities
- Ensure guests feel at home by providing exceptional personal service.
- Handle check-in and check-out operations efficiently.
- Provide administrative support and respond to guest inquiries about the hotel and city of Rome.
- Answer phone calls and handle guest communications.
Your Profile
- Hold tourism studies or a Bachelor's degree in Hotel Management.
- Have at least 1 year of experience as a Front Office Agent or Receptionist.
- Demonstrate a sense of responsibility, ability to work in a team, and resistance to stress.
- Show flexibility in working early, late, and night shifts.
- possess very good speaking and writing skills in English and Italian, with other languages being a plus.
Compensation and Benefits
We offer a competitive salary, estimated to be around €30,000 per year, based on industry standards and location. Additionally, you will enjoy benefits such as:
- Support in reconciling work and family life.
- The Europe-wide employee app "LEAPP".
- Discounts on accommodation and in the restaurants of the Fattal Hotel Group.
- Training and development programs at our Leonardo Academy.
- Team events and opportunities for growth and professional development.
What We Offer
As a Hotel Ambassador, you will have the opportunity to grow professionally and personally in a dynamic and inclusive work environment. If you are passionate about hospitality and delivering exceptional guest experiences, we encourage you to apply for this exciting role.
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