Customer Service Ambassador for Rome Location

5 giorni fa


Roma, Lazio, Italia The Social Hub Group A tempo pieno

The Social Hub Group is a dynamic and multi-national company that's redefining the hospitality industry. As our Front Office Host, you'll be at the forefront of delivering exceptional guest experiences in our Rome location. This role is perfect for someone with a flexible and hands-on approach, who loves responsibility and can handle peak periods with ease.

About The Opportunity

We're looking for a Customer Service Ambassador to join our team in Rome. In this role, you'll provide a warm welcome to all guests, assist with managing bookings, and serve as a secret concierge to the city. You'll be responsible for ensuring every guest has an unforgettable stay with us.

What You'll Do
  • Provide a flawless check-in experience for guests
  • Assist with managing new and existing bookings
  • Answer questions about the best places to visit, eat, shop or party in Rome
  • Maintain a clean and tidy environment in all areas
Who We're Looking For

We're seeking someone with a background in hospitality, preferably in a hotel environment. You should have excellent communication skills, be fluent in English, and have a positive attitude. Experience with technology is a plus, but not necessary.

What We Offer

In return for your hard work and dedication, we offer a competitive salary of approximately €35,000 per year, depending on experience. Additionally, you'll enjoy awesome discounts in all our properties in Europe, a wonderful workplace with events and fun colleagues, and the opportunity to learn and grow in your role.

Why Join Us?

The Social Hub Group is more than just a hotel - we're a game-changing innovator that challenges every convention and defines the future. Our culture is built on diversity, inclusivity, and authenticity, and we welcome people from all backgrounds. If you're passionate about delivering exceptional customer service and are eager to be part of a dynamic team, apply today


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