Customer Service Ambassador for Rome Hotel

8 ore fa


Roma, Lazio, Italia Leonardo Boutique Roma Termini A tempo pieno

About our boutique hotel in the heart of Rome, we are looking for a highly motivated and enthusiastic Customer Service Ambassador to join our team. This role is perfect for someone who is passionate about delivering exceptional guest experiences and providing top-notch service.

Key Responsibilities:
  • Ensure guests feel at home by providing personalized service
  • Handle check-in and check-out operations efficiently
  • Perform various administrative tasks with precision
  • Provide guests with essential information about the hotel and Rome city
  • Respond to phone calls in a timely manner
Main Duties and Responsibilities:

We require our ideal candidate to possess excellent communication skills in both English and Italian, with proficiency in tourism studies or a related field. Previous experience as a Front Office Agent or Receptionist is necessary, along with a strong sense of responsibility and ability to work effectively in a team under pressure.

A competitive salary of €35,000 - €45,000 per annum reflects our commitment to rewarding talented individuals like you. Additionally, you can expect flexible working hours, training opportunities at our Leonardo Academy, and discounts on accommodation and dining at Fattal Hotel Group establishments.

We strive to create a diverse and inclusive work environment where everyone feels valued and empowered. If you're passionate about hospitality and willing to take on new challenges, apply now to become a part of our vibrant team



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