Luxury Housekeeping Team Lead
2 ore fa
Marriott International, Inc. is a world-class leader in the travel industry, renowned for its commitment to excellence and innovation. As a luxury hotel chain, we strive to deliver exceptional experiences that exceed our guests' expectations.
Job OverviewWe are seeking an experienced Luxury Housekeeping Team Lead to join our team at W Rome, the first W Hotel in Italy. In this role, you will be responsible for coordinating housekeeping activities, planning and distributing room-cleaning assignments, and ensuring the highest quality standards are maintained.
SalaryThe estimated annual salary for this position is €45,000 - €55,000, depending on experience and qualifications.
Job Description- Coordinate housekeeping activity, planning and distributing room-cleaning assignments.
- Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
- Identify and report any maintenance issues and missing or damaged property.
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
- Assist Housekeeping management in managing daily activities, specially laundry activities.
- Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
- Document and resolve issues with discrepant rooms with the Front Desk.
- Prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift.
- At least intermediate Italian and English.
- Previous housekeeping supervisor experience in a luxury or lifestyle hotel.
- Understanding of rooms operations, luxury hospitality standards and outsourcing companies.
- Ideal technical knowledge of Opera, GXP.
- Reliability, Motivation, attention to details.
- Strong passion for luxury housekeeping standards and procedures.
We offer a range of benefits, including:
- Professional career progression at international level.
- Learning and development opportunities online, on the job and in class.
- Discounts on hotel rooms, gift shop items, food and beverage.
- Disruptive management & motivated and engaging Talents.
- Charity events, Wellbeing activities through the TakeCare program.
- Canteen service and uniform.
As a member of our team, you'll have the opportunity to grow your career, work with a diverse group of professionals, and contribute to the success of a global company. We're committed to providing a supportive and inclusive work environment that fosters collaboration and innovation.
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