Luxury Housekeeping Team Lead

2 ore fa


Roma, Lazio, Italia Marriott International, Inc A tempo pieno
About Marriott International, Inc.

Marriott International, Inc. is a world-class leader in the travel industry, renowned for its commitment to excellence and innovation. As a luxury hotel chain, we strive to deliver exceptional experiences that exceed our guests' expectations.

Job Overview

We are seeking an experienced Luxury Housekeeping Team Lead to join our team at W Rome, the first W Hotel in Italy. In this role, you will be responsible for coordinating housekeeping activities, planning and distributing room-cleaning assignments, and ensuring the highest quality standards are maintained.

Salary

The estimated annual salary for this position is €45,000 - €55,000, depending on experience and qualifications.

Job Description
  1. Coordinate housekeeping activity, planning and distributing room-cleaning assignments.
  2. Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
  3. Identify and report any maintenance issues and missing or damaged property.
  4. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
  5. Assist Housekeeping management in managing daily activities, specially laundry activities.
  6. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
  7. Document and resolve issues with discrepant rooms with the Front Desk.
  8. Prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift.
Required Skills and Qualifications
  • At least intermediate Italian and English.
  • Previous housekeeping supervisor experience in a luxury or lifestyle hotel.
  • Understanding of rooms operations, luxury hospitality standards and outsourcing companies.
  • Ideal technical knowledge of Opera, GXP.
  • Reliability, Motivation, attention to details.
  • Strong passion for luxury housekeeping standards and procedures.
Benefits

We offer a range of benefits, including:

  • Professional career progression at international level.
  • Learning and development opportunities online, on the job and in class.
  • Discounts on hotel rooms, gift shop items, food and beverage.
  • Disruptive management & motivated and engaging Talents.
  • Charity events, Wellbeing activities through the TakeCare program.
  • Canteen service and uniform.
Why Join Us?

As a member of our team, you'll have the opportunity to grow your career, work with a diverse group of professionals, and contribute to the success of a global company. We're committed to providing a supportive and inclusive work environment that fosters collaboration and innovation.



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