Restaurant Service Manager
2 settimane fa
Job Title: Chef de Rang
Job Overview
Chef de rang is a role within the front-of-house staff and plays a crucial part in delivering high-quality service to guests. The ideal candidate will have previous experience as a waiter in a luxury hotel or fine-dining restaurant and possess knowledge of culinary techniques, food preparation, and food and beverage management.
Key Responsibilities
Oversee the service team and ensure smooth coordination during service hours.
Assign tasks to other waitstaff and culinary support staff, ensuring that each team member knows their responsibilities.
Train new waiters staff members on service procedures, menu knowledge, and customer interaction.
Collaborate with culinary staff and other front-of-house personnel to ensure seamless communication and cooperation.
Table Service
Provide excellent and attentive table service to guests.
Take orders from guests, present menus, and provide recommendations when requested.
Possess a deep understanding of the menu, including ingredients, preparation methods, and presentation.
Serve food and beverages promptly and with attention to detail.
Customer Relations
Interact with guests in a professional and kindly manner, addressing any concerns or special requests.
Ensure that guests have a positive dining experience and address any issues that may arise during their visit.
Be aware of specials, promotions, and any additional offerings and promote additional sales through suggestive up-selling techniques.
Ordering and Inventory
Assist in managing inventory levels for beverages, glassware, and other service-related items.
Place orders for supplies as needed, ensuring that there are no shortages during service.
Hygiene and Cleanliness
Maintain a clean and organized work area, including dining tables, service stations, and equipment.
Adhere to hygiene and sanitation standards to ensure a safe and healthy environment.
Requirements
Previous experience as a waiter in a luxury hotel or fine-dining restaurant is preferred.
Knowledge of culinary techniques, food preparation, and food and beverage management.
Strong interpersonal and communication skills.
Attention to detail and a commitment to delivering exceptional service.
Ability to work in a fast-paced and dynamic environment.
Proficiency in multiple languages is considered a plus.
Availability
Availability to work on shifts and on weekends.
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