Restaurant Assistant Manager
4 settimane fa
Mama Shelter is a unique urban kibbutz where guests can experience a fun, friendly, and personal human experience. Our mission is to bring small moments of happiness to people's lives.
Job DescriptionWe are seeking an Assistant Restaurant & Bar Manager to join our team at Mama Shelter. As an ambassador of the Mama brand, you will embody the Mama Spirit, being genuine, kind, considerate, courteous, thoughtful, positive, and respectful to all Mama Family Members, guests, vendors, contractors, and anyone within Mama Shelter.
Key Responsibilities- Ensure smooth service for all guests visiting restaurants, bars, and ateliers.
- Supervise and train restaurant staff to ensure quality service during all services.
- Maintain uniform standards and ensure all new members receive induction plan programs.
- Develop the career of staff members and create a safe environment for team members.
- Interact with guest concerns, requests, and suggestions to ensure a high standard of guest satisfaction.
- Assist the manager in all operation duties and present new ideas to improve the operation and organization of the restaurant.
- Participate in monthly inventory and ensure to respect the monthly beverage cost.
- Ensure all POS systems are up to date and managed properly.
- Respond to emails and respect deadlines requested by the direct Manager.
- Team Spirit
- Excellent communication skills
- Problem-solving and conflict-staff skills
- Positive attitude
- Attention to details
- Multitasking skills
- Organizational capacity
- Empathic communication
- Customer orientation
- Time management
Mama Shelter is part of Ennismore, a creative hospitality group that affords its roots in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.
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