Luxury Hotel Service Representative
2 settimane fa
About Leonardo Hotels Italy: Our company is built on the principle of embracing diversity and individuality, creating a unique work environment where people from various backgrounds come together to share their experiences.
At our hotels, you will find a dynamic atmosphere where teamwork and collaboration are highly valued. If you're looking for a challenging role that allows you to grow professionally, we invite you to join our team as a Luxury Hotel Service Representative in Rome.
Main Responsibilities:
- Providing exceptional customer service by ensuring guests feel at home and receive personalized attention.
- Handling check-in and check-out operations with efficiency and accuracy.
- Managing administrative tasks related to guest information and hotel operations.
- Offering guidance and assistance to guests on hotel facilities and local attractions in Rome.
- Responding to phone calls and addressing guest inquiries in a timely manner.
Key Requirements:
- You have a degree in Tourism Studies or Hotel Management, with a strong passion for delivering outstanding hospitality services.
- A minimum of 1 year of experience in a similar role, preferably as a Front Office Agent or Receptionist.
- You possess excellent communication skills in English and Italian, with the ability to adapt to diverse situations.
- You are comfortable working in a fast-paced environment, handling multiple tasks simultaneously, and maintaining a high level of professionalism under pressure.
Benefits:
- A competitive salary range of approximately €25,000 - €35,000 per year, depending on experience.
- The opportunity to develop your skills and advance your career in a dynamic industry.
- A supportive team environment that fosters growth and collaboration.
- Access to employee benefits and perks, including discounts on accommodation and restaurant services.
We look forward to receiving your application and exploring how you can contribute to our team's success.
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