Front Desk Representative
3 settimane fa
We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at the Rome Marriott Park Hotel.
Key Responsibilities:
- Welcoming guests and managing their stay from check-in to check-out
- Handling room assignments, key cards, and other guest requests
- Providing information on hotel services, facilities, and local attractions
- Responding to guest inquiries and resolving any issues in a timely and professional manner
- Working collaboratively with the housekeeping team to ensure guest rooms meet high standards of cleanliness and comfort
Requirements:
- Previous experience in a front desk or customer service role
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Knowledge of hotel software systems, such as Opera
What We Offer:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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