Front Office Representative
3 giorni fa
About Us
We value diversity and individuality at Leonardo Boutique Roma Termini. Our team is made up of people from different backgrounds and cultures, and we believe that this diversity makes us strong. We are looking for a Front Office Representative to join our team in Rome.
Main Responsibilities
Our Front Office Representative will be responsible for ensuring that our guests feel at home by providing exceptional personal service. This includes handling check-in and check-out operations, administrative tasks, and providing guests with information about the hotel and city of Rome. They will also be responsible for answering phone calls and handling guest inquiries.
Requirements
To be successful in this role, you will need to have a strong sense of responsibility, be able to work well in a team, and be resistant to stress. You will also need to be flexible and able to work early, late, and night shifts. Additionally, you will need to have very good speaking and writing skills in English and Italian, and other languages are a plus.
What We Offer
We offer a range of benefits to our employees, including support in reconciling work and family life, a Europe-wide employee app, discounts on accommodation and in our restaurants, and training and development programs at our Leonardo Academy. We also offer team events and a supportive work environment.
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