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Store Manager

2 mesi fa

Bolzano, Trentino-Alto Adige, Italia MAC A tempo pieno
Store Manager @ MAC, Bolzano - Via Museo, Full-time

Are you a dynamic and inspirational leader looking to take your career to the next level? We are seeking a talented Store Manager to join our team at MAC in Bolzano, Italy.

About the Role

As a Store Manager, you will be responsible for leading a high-performing team of Sales Associates to achieve sales, customer service, and operational targets. You will have the opportunity to develop and execute business plans, create and execute in-store events, and provide exceptional customer service.

Key Responsibilities
  • Lead and develop a team of Sales Associates to achieve sales and customer service targets
  • Develop and execute business plans to drive sales and customer engagement
  • Create and execute in-store events to drive sales and customer engagement
  • Provide exceptional customer service and ensure a positive customer experience
  • Manage store operations, including inventory and facilities management, and cash reconciliation
  • Recruit, train, and develop Sales Associates to meet business needs
Requirements
  • Proven retail management experience, preferably in the cosmetics industry
  • Ability to provide inspirational, authentic, and personalized customer service
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
About MAC

MAC is a leader in the prestige beauty industry, known for our high-quality products and exceptional customer service. We offer a dynamic and supportive work environment, with opportunities for career growth and development.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and talented individual looking to take your career to the next level, we encourage you to apply for this exciting opportunity.