Senior Area Manager
17 ore fa
We are seeking a highly skilled Senior Area Manager to join our sales team in Milan. As a key member of our team, you will be responsible for driving sales performance and profitability across our stores in your designated area.
Key Responsibilities- Store Performance Management: Analyze sales data and develop strategies to meet sales targets and enhance overall profitability.
- Communication: Establish strong relationships with retail partners to ensure a seamless wholesale experience.
- Inventory Management: Collaborate with brand and customer service teams to effectively manage stock levels and minimize losses.
- Customer Service Excellence: Deliver outstanding customer service across all stores, addressing and resolving customer complaints promptly and professionally.
- Appointments Booking: Schedule showroom appointments in advance, adhering to senior management's timeline.
- Showroom Assistance and Guidance: Provide exceptional support to clients visiting the Tomorrow showroom, working closely with brand managers.
- New Accounts Acquisition: Proactively seek out new accounts to expand the Tomorrow network, presenting opportunities to senior management.
- Budget Management: Collaborate with brand management to devise seasonal budget strategies for each brand.
- Market Analysis and Competition Research: Stay updated on industry trends, performance indicators, and competitor activities in your region, providing valuable reports to senior management.
- Staff Training and Development: Oversee the training and onboarding process for store staff, ensuring they possess essential product knowledge and customer service skills.
- CRM: Update and verify essential information related to each territory in the company's CRM system.
- Minimum 4-5 years designer/advance contemporary wholesale experience with a passion for sales and building relationships.
- Bachelor's Degree in Fashion retail, economics, or similar is a plus.
- Fluency in Italian, English, and Russian required (minimum B2).
- Good knowledge of Excel and Office package (Access, Power Point, Outlook...).
- Developed buyer relationships.
- Detailed reporting skills.
- Strong analytical skills.
- Experience in international sales is a must.
- Well organized, self-motivated, focused on meeting deadlines.
- Good team attitude.
- Critical thinker and problem-solving skills.
Tomorrow is a multi-service business accelerator for fashion brands, helping them develop and achieve sustainable growth through a fully integrated service offering. We are led by CEO Stefano Martinetto and Chief Revenue Officer Giancarlo Simiri, with a vision to champion and foster entrepreneurial creativity within the fashion industry.
We have a carefully curated portfolio of emerging and established talent, across premium and contemporary menswear, womenswear, and accessories, each working with one or more of Tomorrow's integrated services. Our headquarters is in London, with offices and showrooms in London, Milan, Paris, New York, and Hong Kong.
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