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Sales Team Lead
2 mesi fa
About the Role
Farfetch is seeking a Sales Supervisor to join its team in a luxury retail outlet store. As a Sales Supervisor, you will report directly to the Store Manager and be responsible for driving sales growth and delivering exceptional customer service.
Key Responsibilities
- Develop and implement sales strategies to achieve sales targets and drive business growth.
- Lead and motivate a team of sales associates to deliver exceptional customer service and achieve sales targets.
- Conduct regular sales performance reviews and provide coaching and feedback to improve sales skills and knowledge.
- Collaborate with the Store Manager to develop and implement visual merchandising displays and store layouts to drive sales and customer engagement.
- Monitor and control inventory levels to ensure optimal stock levels and minimize stockouts and overstocking.
- Develop and maintain relationships with key customers and stakeholders to drive sales and customer loyalty.
- Stay up-to-date with industry trends and competitor activity to inform sales strategies and drive business growth.
Requirements
- Previous retail sales experience in luxury brands, with a minimum of 5 years of experience.
- Strong knowledge of luxury fashion and ability to effectively communicate product knowledge to customers.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
- Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed business decisions.
What We Offer
- A competitive salary and bonus structure.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
