Customer Service Representative for a Multinational Company in Greece

3 giorni fa


Genoa, Liguria, Italia Patrique Mercier Recruitment A tempo pieno

Patrique Mercier Recruitment is pleased to present an exciting opportunity for an Italian-speaking customer support professional to join a prominent company in Greece. This role will enable you to utilize your language skills to provide exceptional support to Italian customers, while contributing to the growth and success of the company.

About the Role

As a Customer Support Representative, you will be responsible for:

  • Providing top-notch customer service in Italian, addressing a variety of inquiries and resolving issues in a timely manner.
  • Guiding customers through product features and available services, ensuring they receive optimal support.
  • Documenting customer interactions accurately in the support system, maintaining a record of all conversations.
  • Collaborating with team members to enhance service effectiveness and achieve team performance objectives.
Requirements

To be successful in this role, you will need:

  • Fluency in Italian and English, both written and spoken, with a strong focus on communication and interpersonal skills.
  • Previous experience in customer support, preferably in a multicultural setting.
  • Strong problem-solving abilities, with attention to detail and the ability to work in a fast-paced environment.
  • A positive demeanor and commitment to delivering exceptional service, with enthusiasm for working in a diverse setting.
Benefits

This role offers a range of benefits, including:

  • Private Health Insurance
  • Training and Development Opportunities
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer, and hotel)


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