Portuguese Customer Service Representative
4 settimane fa
We are seeking a highly skilled and fluent Portuguese speaker to join our Customer Care Team in the e-commerce sector. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Main Responsibilities:
- Respond to customer inquiries via chat, email, and phone in a professional and timely manner.
- Manage customer orders and requests, ensuring accurate and efficient processing.
- Resolve customer complaints in a fair and effective manner.
- Document customer interactions and management information in our dedicated system.
Requirements:
- Degree or diploma in a language-related field or equivalent experience.
- Excellent PC skills and fluency in English and Portuguese at a C1 level.
- Knowledge of a third language is a plus.
What We Offer:
- A paid 7-day in-person training course to equip you with the necessary skills and knowledge.
- A part-time job opportunity of 30 hours per week under a temporary employment contract.
- A hybrid work modality with a flexible schedule spread over 5 days.
Work Environment:
We offer a dynamic and supportive work environment that fosters growth and development. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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