Customer Support Specialist

5 giorni fa


Roma, Lazio, Italia Randstad A tempo pieno
Customer Care Support

Randstad HR Solutions, in partnership with MBDA Italia, is seeking a highly skilled Customer Care Support professional to join our team.

MBDA is the only European group capable of designing and producing missiles and missile systems to meet the most diverse operational needs, present and future, for armed forces. With over 11,000 employees across France, England, Italy, Spain, Germany, and the United States, MBDA is a global leader in missiles and missile systems, with more than 90 clients among the armed forces worldwide.

The successful candidate will work within the Customer Support Services (CSS) department, collaborating closely with the Naval Systems Support team. Key responsibilities will include:

  • Coordinating technical activities with the supplier of naval launch systems
  • Identifying maintenance activities, resources, and prerequisites for on-board interventions
  • Analyzing and evaluating technical reports and accounting files from the supplier
  • Supporting the business team in preparing technical and economic proposals for future business opportunities
  • Collaborating with the Major Equipment Procurement (MEP) team in requesting offers and placing orders with the supplier
  • Participating in weekly coordination meetings with the supplier and reviewing progress with the MBDA France team

This is an exciting opportunity to join a dynamic team and contribute to the success of MBDA Italia.



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