Social Media Quality Assurance Specialist
3 settimane fa
ING is seeking a highly motivated and detail-oriented Social Media Quality Assurance Specialist to join our team. As a key member of our Quality Assurance team, you will be responsible for ensuring the highest level of quality in our social media interactions with customers.
Key Responsibilities:- Monitor and respond to customer inquiries and comments on social media platforms
- Identify and report any quality issues or concerns to the team lead
- Collaborate with the team to develop and implement quality assurance processes and procedures
- Provide support and guidance to team members on quality assurance best practices
- Excellent communication and writing skills
- Strong attention to detail and analytical skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in Microsoft Office, particularly Excel and PowerPoint
- A dynamic and innovative work environment
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A commitment to diversity and inclusion
ING is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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