Social Media Quality Assurance Specialist

3 settimane fa


Milano, Lombardia, Italia ING A tempo pieno
Job Description

ING is seeking a highly motivated and detail-oriented Social Media Quality Assurance Specialist to join our team. As a key member of our Quality Assurance team, you will be responsible for ensuring the highest level of quality in our social media interactions with customers.

Key Responsibilities:
  • Monitor and respond to customer inquiries and comments on social media platforms
  • Identify and report any quality issues or concerns to the team lead
  • Collaborate with the team to develop and implement quality assurance processes and procedures
  • Provide support and guidance to team members on quality assurance best practices
Requirements:
  • Excellent communication and writing skills
  • Strong attention to detail and analytical skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in Microsoft Office, particularly Excel and PowerPoint
What We Offer:
  • A dynamic and innovative work environment
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A commitment to diversity and inclusion

ING is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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