Strategic Product Lead
2 settimane fa
Job Overview
We are seeking a highly analytical and strategically-minded Senior Product Manager to join our Amazon Fresh team in Madrid or Milan. As a key member of our CX development team, you will be responsible for developing and executing the online customer experience strategy across various geographies.
Key Responsibilities
- Owning end-to-end strategic workstreams, including value proposition definition, and providing ad hoc reports to support business decisions.
- Supporting the CX product roadmap, including BRD definition, product pipeline tracking, UAT execution, and deployment decision-making.
- Executing end-to-end analysis, including scoping, design, data collection, data analysis, and recommendation presentation to senior leadership.
- Securing external market data for CEU, owning competitor and industry benchmarking, and maintaining relationships with Amazon central teams and external industry bodies.
- Partnering with various functions to identify research opportunities and priorities focused on customer needs.
- Supporting the Voice of the Customers function on ad hoc topics and roadmap creation coordination with central teams.
Basic Qualifications
- Bachelor Degree
- Robust analytical skills
- Significant product/program management experience and demonstrated ability to meet deadlines while managing multiple projects
- Must be comfortable working in cross-functional teams
- Fluent English skills
Preferred Qualifications
- Ability to prioritize and manage multiple stakeholder needs in a fast-paced environment across geographies
- A fluency in standard software including Excel, SQL (Python/R knowledge is a plus)
- Experience working in grocery (either FMCG or Retail), with a good understanding of the grocery industry in one or more locales
Location
This role can be based in Milan (Italy) or Madrid (Spain).
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