Strategic Product Lead

2 settimane fa


Milano, Lombardia, Italia Amazon EU SARL (Italy Branch) A tempo pieno

Job Overview


We are seeking a highly analytical and strategically-minded Senior Product Manager to join our Amazon Fresh team in Madrid or Milan. As a key member of our CX development team, you will be responsible for developing and executing the online customer experience strategy across various geographies.



Key Responsibilities



  • Owning end-to-end strategic workstreams, including value proposition definition, and providing ad hoc reports to support business decisions.
  • Supporting the CX product roadmap, including BRD definition, product pipeline tracking, UAT execution, and deployment decision-making.
  • Executing end-to-end analysis, including scoping, design, data collection, data analysis, and recommendation presentation to senior leadership.
  • Securing external market data for CEU, owning competitor and industry benchmarking, and maintaining relationships with Amazon central teams and external industry bodies.
  • Partnering with various functions to identify research opportunities and priorities focused on customer needs.
  • Supporting the Voice of the Customers function on ad hoc topics and roadmap creation coordination with central teams.


Basic Qualifications



  • Bachelor Degree
  • Robust analytical skills
  • Significant product/program management experience and demonstrated ability to meet deadlines while managing multiple projects
  • Must be comfortable working in cross-functional teams
  • Fluent English skills


Preferred Qualifications



  • Ability to prioritize and manage multiple stakeholder needs in a fast-paced environment across geographies
  • A fluency in standard software including Excel, SQL (Python/R knowledge is a plus)
  • Experience working in grocery (either FMCG or Retail), with a good understanding of the grocery industry in one or more locales


Location


This role can be based in Milan (Italy) or Madrid (Spain).


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